Director, Revenue Operations

<div class="p-rich_text_section"> <p><strong>Summary</strong></p> <p>As the <strong>Director of Revenue Operations</strong>, you will serve as the strategic engine of our Go-to-Market (GTM) organization. You aren’t just managing reports; you are a <strong>trusted advisor </strong>to leadership, translating complex data into actionable growth strategies. This is a "player-coach" role that requires a rare blend of high-level strategic thinking and a hands-on approach to execution. </p> <p>You will act as the connective tissue between Sales, Marketing, Customer Success, and Finance, ensuring our GTM motion is cohesive, data-driven, and scalable. You will partner with stakeholders on reportings, analytics, compensation plans, quota setting, territory management, pipeline management and forecasting. </p> <p>Reporting to the VP of Revenue Operations, you will play a critical role in shaping a best-in-class Revenue Operations function, driving operational excellence, and maximizing business outcomes. </p> <p><strong>Core Responsibilities </strong></p> <ul> <li><strong>Strategic Advisory: </strong>Partner and support GTM leadership to define sales territories, quota targets, and incentive structures that align with long-term company goals. </li> <li><strong>Advanced Analytics Forecasting: </strong>Own the "source of truth" for revenue data. Build and maintain sophisticated reporting and dashboards to track sales funnel metrics, retention metrics including ongoing pipeline and forecast data. </li> <li><strong>Business Reviews: </strong>Lead the preparation and delivery of weekly, monthly, and quarterly business reviews (QBRs) for senior leadership and the Board. </li> <li><strong>Cross-Functional Orchestration: </strong>Align with Finance on revenue recognition and budgeting, and with Marketing/CS on lead-to-renewal lifecycle management. </li> <li><strong>Compensation Strategy Design: </strong>Lead the annual design and semi-annual optimization of variable incentive plans for Sales and Customer Success. Ensure plans are simple, motivating, and aligned with company ARR targets. </li> <li><strong>Performance Analysis: </strong>Regularly proactively report on "pay for performance" correlation—analyzing whether your top earners are also your most strategic contributors. </li> <li><strong>GTM Strategy: </strong>Identify bottlenecks in the customer journey through rigorous data analysis and design initiatives to improve win rates and expansion opportunities. </li> <li><strong>Team Leadership: </strong>Lead and mentor a high-performing team of analysts, fostering a culture of professional development and analytical excellence. </li> </ul> <p><strong>Who You Are </strong></p> <ul> <li><strong>A SaaS Veteran: </strong>You speak the language of recurring revenue. You understand the nuances of churn, expansion, and the metrics that drive a successful tech business. </li> <li><strong>Data-Fluent: </strong>You have a mastery of Salesforce and Tableau, with the ability to translate complex datasets into clear, executive-level insights. You are able to identify the "signal" within the "noise," moving beyond descriptive reporting to predictive modeling that informs long-term GTM strategy and financial forecasting. </li> <li><strong>A Problem Solver: </strong>When a metric dips, you don’t just report it—you find the root cause and propose potential ways to fix it.</li> <li><strong>A Trusted Partner: </strong>You have a track record of building deep relationships with Finance and Sales leaders, moving from a "service provider" to a "strategic peer." </li> <li><strong>Dynamic Resilient: </strong>You thrive in a fast-paced, challenging environment where you must balance long-term strategic projects with urgent, day-to-day execution. </li> </ul> <p><strong>Qualifications </strong></p> <ul> <li><strong>7+ years </strong>of experience in Revenue Operations, Sales Operations, or Management Consulting, with at least <strong>5 years </strong>in a leadership rol ... (truncated, view full listing at source)