Director of Product Operations

<p>Noom is on a mission to help people live better, longer. We’re a consumer-led digital health company, connecting people to content, coaching, community, and clinicians, to build lasting habits and live healthier lives. We’re a high-growth organization powered by science, technology, and world-class talent. When you join Noom, on any team, you’ll see the impact of your work on the world.</p> <p><strong>Our Product Team</strong><strong><br></strong>The Product team at Noom is at the forefront of transforming health through science, technology, and human empathy. We design and deliver innovative, user-centric solutions that empower millions of people to live healthier lives. Our Product Operations function plays a critical role in scaling our impact by enabling operational excellence and alignment across the organization.</p> <p><strong>About the Role</strong><strong><br></strong>As we continue to grow, we’re seeking a Director of Product Operations to evolve, manage, and scale how we plan and execute our ambitious product roadmap. Partnering directly with the Chief Product Officer, this high-impact role acts as both a strategic operator and chief of staff, enabling product excellence and organizational alignment. You will drive cross-functional collaboration, enhance product planning and lifecycle processes, and lead a growing team to help scale our product organization.</p> <p><strong>You Will</strong></p> <ul> <li>Serve as a key partner to the CPO, supporting product leadership and acting as chief of staff</li> <li>Lead and evolve Product Operations best practices, including structured Product Reviews (sync and async)</li> <li>Maintain tools, templates, and processes used by PMs for initiative conceptualization, socialization, and approval</li> <li>Ensure cross-functional visibility of the product pipeline, collaborating with Program Management and other stakeholders</li> <li>Track projects through idea, definition, and design phases to maintain momentum and adherence to checkpoints</li> <li>Act as a quality bar-raiser across the product org by proactively identifying issues and facilitating resolution</li> <li>Oversee procurement and renewal of product tools and software within the department budget</li> <li>Partner with Product and Data Science to define and maintain product success metric reporting strategies</li> <li>Organize and run product leadership team meetings, including agenda setting with the CPO</li> <li>Establish templates and practices for board and offsite materials</li> <li>Lead and grow the Product Operations team, fostering collaboration and career development</li> </ul> <p><strong>About You</strong><strong><br></strong>If you’re interested in shaping the future of health by enabling a world-class product organization, this role may be for you!</p> <p><strong>You Have</strong></p> <ul> <li>6+ years of experience in product operations and/or product management, including at least 2 years in product operations or chief of staff-type roles.</li> <li>Proven expertise managing product operations in a multi-product environment.</li> <li>Outstanding communication and interpersonal skills, with the ability to collaborate effectively across teams, functions, and external partners.</li> <li>Strong ability to multitask and context-switch between executive-level strategy and operational execution.</li> <li>Excellent written and visual communication skills, with a particular strength in creating materials for executive and board-level audiences.</li> <li>Exceptional judgment around priorities, tradeoffs, and knowing when to say “no.”</li> <li>Demonstrated experience managing and mentoring teams, with strong leadership skills and the ability to inspire and elevate others to achieve high performance.</li> </ul> <p><strong>What Makes This Job Amazing</strong></p> <ul> <li>You’ll play a pivotal role in scaling Noom’s product operations during a high-growth phase.</li> <li>You’ll work directly with executive leadership, in ... (truncated, view full listing at source)