Enforcement Operations Lead

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2><strong>About the Role</strong></h2> <p>Anthropic's Safeguards team is responsible for enforcing our policies, protecting users, and ensuring our platform is not misused. As a Safeguards Enforcement Analyst focused on Safety Evaluations, you'll play a central role in ensuring our models meet safety and policy standards before and after launch. You'll run and monitor evaluations, drive mitigations when issues surface, coordinate the creation of new evals, and help build the processes and documentation that allow the team to scale this work over time.</p> <p>This role requires someone who is detail-oriented, comfortable navigating ambiguity, and capable of coordinating across teams to break new ground and drive work to completion. This work is deeply cross-functional — you'll partner closely with policy experts, Safeguards engineering teams, and many other stakeholders throughout the organization to ensure our evaluations are comprehensive and current, and that findings translate into meaningful improvements to model behavior.</p> <h2><strong>Responsibilities</strong></h2> <p><em>*Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a sexual, violent, or psychologically disturbing nature.</em></p> <h3><strong>Vendor Operations</strong></h3> <ul> <li>Own end-to-end management of content moderation vendor relationships, including onboarding, performance management, quality assurance, and capacity planning</li> <li>Partner with internal stakeholders to define vendor scope, set SLAs, and evaluate vendor output quality on an ongoing basis</li> <li>Identify opportunities to scale content review operations efficiently as Anthropic's product surface area grows</li> <li>Develop and maintain standard operating procedures (SOPs) for all vendor-executed review workflows, ensuring consistency and accuracy across content </li> </ul> <h3><strong>Regulatory Reporting and Enforcement</strong></h3> <ul> <li>Partner with Regulatory Operations to ensure that new product features and content surfaces are incorporated into Safeguards reporting workflows as they launch</li> <li>Own enforcement reporting for Regulatory Operations requirements, including maintaining and updating dashboards and tracking mechanisms that provide accurate, timely data to regulatory bodies</li> <li>Produce on-request read-outs of enforcement metrics over specified time ranges to support regulatory reporting obligations</li> <li>Identify and drive improvements to existing reporting infrastructure — including transitioning manual, spreadsheet-based workflows to more robust and scalable solutions</li> <li>Oversee the user-reported content review pipeline, including reviews submitted via the Content Reporting Form across all supported content surfaces</li> <li>Ensure SOPs for content review workflows are kept current as new features and surfaces are added</li> <li>Work collaboratively with the RegOps team to ensure intake processes are prepared to handle emerging report types (e.g., third-party MCP server reports)</li> <li>Maintain a strong understanding of Anthropic's policy framework to provide informed operational guidance and escalation support</li> </ul> <h3><strong>Copyright Operations</strong></h3> <ul> <li>Oversee Safeguards copyright systems, ensuring the right operational processes are in place to handle copyright-related enforcement at scale</li> <li>Partner closely with the Regulatory Operations team to scale copyright operations as Anthropic's products grow, with a part ... (truncated, view full listing at source)