Senior Deal Desk Analyst

Senior Deal Desk Analyst 1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Revenue Operations team is looking for a Senior Deal Desk Analyst to serve as a strategic partner to Sales on complex, high-impact deals. This role sits at the intersection of pricing, quoting, systems, and commercial decision-making, ensuring deals are structured accurately, efficiently, and in alignment with business objectives as the company scales. This is a senior individual contributor role for someone with deep Software as a Service (SaaS) Quote-to-Cash experience, strong Salesforce Configure, Price, Quote (CPQ) / Revenue Cloud expertise, and the commercial judgment to influence deal outcomes. This is a remote opportunity within Canada and the US. What we're looking for: - 3–5+ years of experience in Deal Desk, Revenue Operations, or Sales Operations within a SaaS business. - Strong hands-on experience with Salesforce Quote-to-Cash and CPQ / Revenue Cloud. - Demonstrated commercial acumen, including assessing pricing, discounting, and deal-structure trade-offs. - Experience supporting complex deal constructs such as ramps, renewals, amendments, and non-standard terms. - Ability to influence stakeholders and collaborate effectively with Sales, Finance, Legal, and Systems teams. - Experience modeling and comparing deal scenarios to support pricing and negotiation decisions. - Exposure to billing systems, subscription management, renewal operations, or revenue recognition concepts. - Prior customer-facing experience in Sales, Customer Success, or Commercial Operations is a plus. What you can expect: - Partner directly with Sales to structure complex and non-standard deals, including pricing strategy, discounting, ramps, stub billing, multi-year agreements, amendments, and renewals. - Recommend deal structures that balance customer needs with revenue integrity, margin, policy compliance, and scalability. - Identify commercial, operational, and revenue risks within deals and propose mitigation strategies. - Provide data-driven guidance and scenario modeling to support negotiations and decision-making. - Own end-to-end deal review and execution in Salesforce, ensuring quotes and contracts are accurate and ready for invoicing. - Serve as a subject-matter expert in Salesforce Configure, Price, Quote (CPQ) / Revenue Cloud, resolving complex quoting and cross-object issues. - Ensure alignment between Salesforce configurations and downstream billing or subscription systems. - Enforce pricing, discounting, and approval policies while managing exceptions consistently and serving as an escalation point for complex approvals. - Analyze deal data ... (truncated, view full listing at source)