Staff Devops Engineer - Moveworks

<p><strong>What You Will Do</strong></p><ul><li>Closely work with platform, machine learning, search, data, and frontend teams, understand their DevOps and infrastructure needs, influence DevOps roadmap, and lead as well as execute on various projects</li><li>Design, build, and manage the Moveworks multi-tenant AWS cloud infrastructure ensuring scalability, performance, observability, resilience, and cost optimization</li><li>Own all Kubernetes clusters and service deployments</li><li>Improve observability and reliability of Moveworks systems by managing monitoring and alerting infrastructure (Prometheus, Grafana, PagerDuty, etc.)</li><li>Build and manage CI/CD pipelines with infrastructure as code and full automation to provision and manage Moveworks application stack across different environments</li><li>Design and manage networking infrastructure with best in class security practices at multiple Moveworks office sites</li><li>Work with Moveworks’ security team on enhancing the privacy and security posture of the Moveworks infrastructure</li></ul> <p><strong>To be successful in this role you have</strong></p><ul><li>Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>7+ years of experience in DevOps engineering and administration</li><li>Strong technical expertise in designing and building AWS cloud infrastructure with extensive experience in managing AWS security groups, IAM roles, Elastic Load Balancers, Cloud Formation, and other AWS services</li><li>Strong knowledge of VPN, AWS VPC, DNS, etc. and experience in troubleshooting network issues</li><li>Strong coding discipline for DevOps - builds clean, testable, maintainable, extensible automation in Python (not ad-hoc scripts), focused on DevOps-owned self-serve frameworks and tools.</li><li>Production experience operating and scaling search infrastructure (OpenSearch/Elasticsearch), including cluster sizing and performance tuning, shard/replica strategy, backup/restore, and reliability/latency optimization for customer-facing search workloads.</li><li>Experience with deploying and managing Kubernetes clusters, Vault, Istio, etc.</li><li>Working knowledge of disaster recovery process and security areas such as data backup and recovery, replication, AWS KMS, certificate management, encryption, penetration testing, vulnerability scanning, security tools, etc.</li><li>Comfortability with tools such as Jenkins, Terraform, Ansible, Helm, etc.</li><li>An appetite for working at a startup pace on challenging problems with a high degree of ownership</li></ul> <p><strong>Work Personas</strong></p><p>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. <a href="https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/careers/new-world-of-work-personas.pdf"><u>Learn more here</u></a>. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.</p><p><strong>Equal Opportunity Employer</strong></p><p>ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.&#xa0;</p><p>< ... (truncated, view full listing at source)