Resident Consultant, Professional Services

<div class="content-intro"><div><strong>About Us</strong></div> <div> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span style="font-weight: 400;">We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> </div></div><p><strong>Available Location: Spain<br><br></strong></p> <h3><strong>Role Summary</strong></h3> <p>As a Resident Consultant at Cloudflare, you will be an integral part of the post-sales team, serving as the senior-most technical expert and advisor for our most strategic and technically complex customers. This role is designed for a seasoned technologist who not only possesses deep technical expertise but also thrives on onsite customer interaction, solving real-world challenges, and leading through thought and innovation. You will play a crucial part in helping customers maximize the value of Cloudflare’s solutions, ensuring they are fully equipped to meet their security, performance, and reliability needs.</p> <p> </p> <p>In this role, you will go beyond traditional support by engaging as a trusted advisor, understanding each customer’s unique infrastructure, challenges, and goals. Your guidance will help architect solutions that enhance customer operations, optimise performance, and minimise risks. Customers will rely on your expertise to tackle complex technical issues, refine their architectural frameworks, and drive business success through Cloudflare’s technology.</p> <p> </p> <p>While embedded, onsite where required, with the customer, you’ll also closely collaborate with Customer Success, Support, Sales, Partners, Product Management, and Engineering to advocate for customer needs and ensure that our product/solutions roadmap aligns with real-world requirements. Through these cross-functional relationships, you’ll bring valuable customer insights that influence product improvements and help refine best practices, solidifying Cloudflare’s position as a leader in secure, fast, and reliable internet solutions.</p> <p> </p> <p>This role is ideal for an individual contributor who excels at combining strategic thinking with hands-on expertise and implementation, and enjoys working with customers onsite and remotely in their environment. You’ll have the autonomy to shape solutions, make impactful decisions, and mentor teams across Cloudflare. As a key part of our mission, your contributions will directly support Cloudflare’s vision to build a better internet by enabling customer success through technology and innovation.</p> <p> </p> <h4>Responsibilities:</h4> <p> </p> <ul> <li>Customer Engagement Technical Leadership</li> <ul> <li>Serve as a trusted advisor to key enterprise customers, providing technical insights, best practices, and strategic recommendations that support their business goals and drive success with Cloudflare’s solutions in particular Cloudflare’s worker and workers A ... (truncated, view full listing at source)