Billing Specialist

<p>We are looking for a Billing Specialist to help us with processing of sales orders and invoices. You will be working closely with Customers, Account Executives, Customer Success Managers, Sales Operations, Collections, Finance and Legal teams in developing strategies within a rapidly changing environment. You will be providing day to day support to the Billing function, ensuring adherence to KPI’s and emphasis on quality customer service through the use of clear effective communication. This is a hybrid role and is open to applicants located within Mexico City, Mexico. In this role, you will report to the Senior Manager, Accounting Operations. </p> <p> </p> <p><strong>WHAT YOU’LL DO:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Review customer contracts and sales orders in our ERP and CRM applications; ensure customer account and billing information are current and sales orders are consistent with the terms and products agreed to by customer/partner</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Review accuracy of invoice details, including customer billing instructions, pricing, discounts, state sales tax, etc</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Run daily recurring billing workflow and issue invoices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Update customer records for any changes made to customer and/or contract information</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist with annual financial audits including reconciliations and support documentation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure timely follow-up and resolution of internal and external inquiries of billing issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Reconcile revenue and billing during period-end close process</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist A/R team with completion of new customer set-up forms</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support the AR Team with the collection of accounts as required </span></li> </ul> <p> </p> <p><strong>WHAT YOU’LL NEED:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Enrolled in Bachelor’s Degree program in Accounting or Finance; or equivalent education and experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of billing, collections and receivable procedures</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Basic knowledge of MS Excel </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects</span></li> </ul> <p> </p> <p><strong>WHO YOU ARE:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Curious. You are always learning and seeking ways to make things better.</span></li> <li style="font-weight: 400;"><span style="font-w ... (truncated, view full listing at source)