Sr. Manager, Sales Engineering

<p><em>Superhuman offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team’s scheduled collaboration weeks. Managers will determine in-person time according to business needs. </em></p> <h3><strong>About Superhuman</strong></h3> <p>Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Coda’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at<a href="http://superhuman.com/"> </a><a href="http://superhuman.com">superhuman.com</a> and about our<a href="https://blog.superhuman.com/our-values/"> values here</a>.</p> <h3><strong>The Opportunity</strong></h3> <div>To achieve our ambitious goals, we’re looking for a Senior Sales Engineering Manager to lead a team of Sales Engineers supporting the Education segment. This role is crucial to driving the effectiveness of Superhuman’s go-to-market efforts within educational institutions, overseeing a team of specialized Sales Engineers who partner closely with Account Executives (AEs) to expand Superhuman’s presence in Higher Education. The Sales Engineers on your team will support the largest opportunities in the education market, managing technical relationships, running proof of concepts (POCs), and navigating complex procurement processes typical in the education sector.</div> <div>Superhuman’s go-to-market teams are shaping the future of institutional AI and communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing and productivity tools. We strive to ensure that every institution can leverage trusted AI to deliver true institutional impact. If you are passionate about transforming how faculty, students, and staff connect and collaborate, we would love to hear from you.​</div> <div>As a Sr. Sales Engineering Manager at Superhuman, you will lead, coach, and mentor a team of Sales Engineers who support the sales cycle by co-managing discovery, delivering tailored demos, running proofs of concept, and addressing security and privacy concerns. Your team will be instrumental in partnering with sales representatives to understand the needs of educational institutions and position Superhuman’s product capabilities to meet those unique needs. They will also collaborate closely with Sales to unlock large deals, drive growth, and provide innovative solutions that enhance learning, communication, and generative AI across educational environments.</div> <div> </div> <div>In this role, you will:</div> <ul> <li>Lead and manage a team of Sales Engineers focused on supporting higher education clients, providing ongoing coaching and mentorship to maximize their impact.</li> <li>Build strategic partnerships with Education Account Executives to ensure alignment and collaboration on key opportunities and initiatives.</li> <li>Drive projects and implement processes that enhance efficiency and overall team performance.</li> <li>Oversee the technical pre-sales process, ensuring your team is equipped to handle complex education procurement requirements, security reviews, and technical integrations.</li> <li>Adapt strategies to align with product updates and the evolving needs of educational institutions, responding proactively to market changes.</li> <li>Act as a key player in scaling the Superhuman for Education go-to-market efforts, working to improve critical metrics like win rates and deal sizes within the Educa ... (truncated, view full listing at source)