Senior Technical Trainer - West Region

<div class="content-intro"><p>Amplitude is the leading AI analytics platform, helping over 4,700 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2’s Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at <a href="https://cts.businesswire.com/ct/CT?id=smartlinkurl=http%3A%2F%2Famplitude.comesheet=54428090newsitemid=20260218166598lan=en-USanchor=amplitude.comindex=8md5=6cc9f966d63fa604ba56b7d2bceba4fe">amplitude.com</a>.</p> <p>As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.</p> <p><strong>Amplitude’s Commitment to Diversity Equity Inclusion (DEI): </strong>Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.</p></div><p><strong>About The Role Team</strong></p> <p>Amplitude’s mission is to be the operating system for digital business. We empower organizations to understand digital customer behavior and answer the question: “Where should we place our digital bets to maximize growth?” We approach challenges with humility, ownership, and a growth mindset, striving to improve ourselves, each other, and the value we bring to our customers and partners.</p> <p>Are you passionate about helping others learn and adopt new tools? Do you thrive in dynamic, creative environments? Amplitude’s Customer Education team is seeking a <strong>Senior Technical Trainer</strong> to enable our customers to maximize the value of Amplitude’s products. You'll join a small yet impactful team shaping the way customers achieve success and contribute directly to Amplitude’s growth.</p> <p><strong>As a Senior Technical Trainer on our team, you will: </strong></p> <ul> <li><strong>Deliver engaging training sessions: </strong>Facilitate training in various formats—including live virtual sessions, in-person workshops, and recorded/asynchronous sessions—for customers, partners, and internal teams.</li> <li><strong>Tailor learning experiences</strong>: Work closely with customers to understand their needs and data sets, adapting content to suit diverse skill levels, from analytics beginners to advanced users.</li> <li><strong>Master Amplitude’s products: </strong>Develop deep expertise across Amplitude’s growing product suite—including Analytics, Session Replay, Experimentation, and Guides Surveys—to answer customer questions and guide them effectively.</li> <li><strong>Leverage AI tools</strong> in your own training design and preparation workflows to increase efficiency, elevate content quality, and scale impact</li> <li><strong>Collaborate globally</strong>: Partner with the global Education team to shape training content and share insights from live engagements.</li> <li><strong>Support internal enablement</strong>: Provide product training for Amplitude team members as needed.</li> <li><strong>Work cross-functionally</strong>: Partner with customer-facing teams and account stakeholders to ensure a seamless training experience.</li> <li><strong>Support and enable regional services partners</strong> to deliver Amplitude training as part of their engagements (e.g., Implementation Bootcamps, Train-the-Trainer programs and consultative coaching).</li> </ul> <p><strong>You'll be a great addition to the team if you have:</strong></p> <ul> <li><strong>Exceptional live facilitation skills</strong> ... (truncated, view full listing at source)