Referral Coordinator

<div class="content-intro"><p>Akido builds AI-powered doctors<strong>.</strong> Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.</p> <p>Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving <a href="https://www.fastcompany.com/91231274/how-one-la-doctor-is-using-ai-to-help-homeless-communities-get-medical-care">unhoused communities</a> in Los Angeles to <a href="https://www.wsj.com/articles/the-ai-doctor-will-see-new-york-ride-share-drivers-now-5ba53e6c?mod=Searchresults_pos1page=1">ride-share drivers</a> in New York.</p> <p>Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. <a href="https://www.businesswire.com/news/home/20250515102298/en/Akido-Raises-%2460-Million-Series-B-to-Expand-Reach-of-ScopeAI-its-Breakthrough-Health-Artificial-Intelligence">Read more about Akido’s $60M Series B</a>. More info at <a href="http://Akidolabs.com">Akidolabs.com</a>.</p></div><p><strong>Responsibilities</strong></p> <ul> <li>Request prior authorizations from a variety of health plans for visits, procedures, and referrals.</li> <li>Monitor and track the status of patient referrals, following up with health plans as needed.</li> <li>Maintain accurate and detailed records of patient referrals, including referral forms and documentation of communication.</li> <li>Ensure compliance with documentation and data entry protocols.</li> <li>Verify patient insurance coverage.</li> <li>Provide regular updates to healthcare providers and management on referral trends and issues.</li> <li>Collaborate with healthcare providers and staff to identify opportunities for improving the referral process.</li> <li>Be open-minded to process changes and new technologies.</li> <li>Ensure compliance with healthcare regulations, including HIPAA and relevant state and federal guidelines.</li> <li>Maintain confidentiality and security of patient information.</li> </ul> <p><strong>Requirements</strong></p> <ul> <li data-start="45" data-end="81">High school diploma or equivalent.</li> <li>Knowledge of medical terminology, including CPT and ICD-10 codes.</li> <li data-start="34" data-end="150">At least 1 year of experience as a Referral Coordinator or in processing prior authorizations, in any specialty.</li> <li>Strong collaborator with a positive, team-focused mindset.</li> <li>Enthusiastic about contributing to a supportive and team-oriented culture.</li> </ul> <p><strong><span data-teams="true">Locations Specialties Hiring</span></strong></p> <ul> <li><span data-teams="true">Shift Hours: 8 AM to 5 PM, Monday - Friday</span></li> <li class="aiAXrc">Location: 9190 Haven Ave., <span data-teams="true"><span class="fMYBhe">Rancho Cucamonga, CA 91730</span></span></li> </ul> <p><strong>Benefits</strong></p> <ul> <li><span data-contrast="auto">Medical, Dental and Vision Coverage </span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":0,"335559731":0,"335559738":0,"335559739":0,"335559740":240}"> </span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto"><span data-ccp-charstyle="normaltextrun">Sick leave hours per year</span></span></li> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","4697 ... (truncated, view full listing at source)