Head of Fleet & Studio Operations

Head of Fleet & Studio Operations Palo Alto, CA (On-site) About 1X We build humanoid robots that work alongside people to solve labor shortages and create abundance. The Role You own the physical execution of the entire robot fleet—internal studio and external customer sites. You run the team that keeps every robot charged, calibrated, in the right place, doing the right job, every shift, every site. When we have 100 robots or 10,000, nothing falls through the cracks on your watch. You Will Run a small team of fleet coordinators and dispatch leads Own 24/7 fleet visibility, staging, scene readiness, and external dispatch Execute the daily/weekly collection plan with zero deviation Manage on-site and remote robot hand-offs for beta homes, B2B pilots, and commercial partners Build dedicated ops playbooks and SLAs for high-value customers Kill blockers in minutes, escalate in seconds Own the tooling roadmap: internal fleet tracker → customer-facing portal Scale the function from today’s studio to tens of thousands of deployed units