Technical Support Engineer Intern

<p><em>The internship will take place over the summer of 2026 (July 1 to September 30) and will require a full-time (40 hours per week) commitment with an in-office presence. Our office is located in Brain Park on Fabryczna Street in Kraków.</em></p> <p><strong>The Basics:</strong></p> <p>As a Tanium <strong>Technical Support Engineer Intern</strong>, you will support Tanium’s world-class customer organization, which is responsible for the satisfaction and retention of our broad range of customers and partners. This includes resolving technical issues and answering technical questions in a timely manner.<br>TSE interns experience this foundational role through dedicated training, 1:1 mentorship, team triage efforts, and shadowing opportunities.</p> <p><strong>What you’ll do:</strong></p> <ul> <li>Work with your dedicated mentor (a seasoned Technical Support Engineer) on real-world customer problems across security, operations, asset management, and risk management.</li> <li>Contribute to triaging technical issues, engaging with customers, and conducting root cause analysis on live production implementations of Tanium.</li> <li> <div>Support efforts across: <ul> <li>Security<strong>:</strong> Forensics, Cyber Threat Intelligence, Incident Response</li> <li>Operations<strong>:</strong> Compliance, Vulnerability Scanning, Patching, Integrity Monitoring</li> <li>General<strong> </strong>automation</li> </ul> </div> </li> <li>Assist customers with Tanium platform and module adoption, as well as upgrades.</li> <li>Partner with other TSEs to support their assigned cases.</li> <li>Shape, execute, and deliver special projects with fellow interns that directly impact Tanium customers.</li> <li>Develop a deep understanding of how Tanium’s technology works, including how to support, operate, and integrate it.</li> <li>Learn how to document best practices as well as track activity, document root causes, and produce accurate reports.</li> <li>Rigorously test our product in a home lab environment.</li> </ul> <p><strong>We’re looking for someone who is:</strong></p> <ul> <li>Authorized to work in Poland now and in the future</li> <li>Available to work full-time from July 1, 2026, to September 30, 2026</li> <li>Interested in continuing employment with Tanium after the internship</li> <li>Currently enrolled in a Bachelor’s or Master’s degree program, preferably in Computer Science, Information Systems, Software Engineering, Computational Mathematics, or a related field</li> <li>Open-minded, curious, and eager to learn</li> <li>Passionate about troubleshooting, tinkering, and fixing things</li> <li>Passionate about creating an exceptional customer experience (previous customer-facing experience is a plus)</li> <li>Able to work independently with good judgement and attention to detail</li> <li>Fluent in English, both written and spoken</li> </ul> <p><strong>About Tanium </strong></p> <div>Tanium is the Autonomous IT company. Driven by AI and real-time endpoint intelligence, Tanium Autonomous IT empowers IT and security teams to make their organizations unstoppable.</div> <div> </div> <div>Many of the world’s leading organizations trust Tanium’s single, unified platform for endpoint management and security to innovate faster, stay resilient and move business forward with confidence, at scale. To learn how Tanium delivers Autonomous IT for unstoppable business – visit <u><a id="OWA8cd82040-d6a4-2e07-8c22-f773746075e4" href="http://www.tanium.com/" target="_blank" data-auth="NotApplicable" data-linkindex="0">www.tanium.com</a></u> and follow us on <u><a id="OWA51246dd5-7f28-280e-6637-139dda4774bb" href="https://www.linkedin.com/company/tanium" target="_blank" data-auth="NotApplicable" data-linkindex="1">LinkedIn</a></u> and <u><a id="OWAd79eefc3-ede9-5e26-14d4-517b82af2392" href="https://twitter.com/Tanium" target="_blank" data-auth="NotApplicable" data-linkindex="2">X</a></u>.</div> <p><strong>On a mission. Together. </strong></p> <p><span data-con ... (truncated, view full listing at source)