Associate Director, Medical Information

At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition as Science magazine’s No. 1 Top Employer for five consecutive years, certification as a Great Place to Work® in the U.S., and a place on The Sunday Times Best Places to Work list in the UK. For patients, for each other, and for the future of science, we’re in. Are you? About the Role: This role will be primarily responsible for creating/updating/reviewing standard and custom response letters/ FAQs of response related to Insmed products as well as communicating the information to internal and external stakeholders. In addition, this role will train front-line Medical Information Call Center in Japan on disease state, product information, and medical information processes. What You'll Do: Creates, updates, and reviews standard and customized response letters and FAQs containing information available from reliable sources, including published medical literature, recently conducted clinical trials and data analyses, changes in product labeling, and from recent changes in regulations Ensures that responses to unsolicited medical inquiries and requests for medical information from healthcare professionals are in keeping with Insmed’s Medical Information Standard Operating Procedures and in-line with Regulatory Authority regulations and local industrial standards Conducts advanced literature searches for education and incorporation into medical information letters Summarize literature, clinical protocols, and clinical study reports Responds to escalated medical inquiries from healthcare professionals Collaborate continuously with Medical Information Call Center Helps ensure that all information pertaining to adverse events or product complaints received are forwarded to Insmed’s Pharmacovigilance and/or Quality Assurance Department, respectively Support other activities in Global Medical Information, including Library Services and copyright Review commercial materials to ensure that the information is accurate, balanced and in line with both Global and local rules and regulations Who You Are: Minimum of 7 years working in a Medical Information capacity at a pharmaceutical or biotech company, ideally in the area of Pulmonology and/or Infectious Diseases and/or orphan/rare diseases Thorough understanding of regulations, compliance and industry standards relating to communicating product information to HCPs and/or consumers Experience with products with orphan drug status is highly preferred Experience with inhalation products would be a plus Proficiency in medical writing, able to correctly understand, correctly interpret, and accurately communicate scientific data and statistical analyses Proven competency in utilizing literature search engines Strong understanding of the drug development process Demonstrated understanding of legal, regulatory and compliance policies Must have ability to meet tight deadlines and be efficient, detail oriented, flexible, and a self-starter Must have excellent communication and presentation skills (verbal and written / Japanese and English) with the ability to effectively present ideas and influence others that achieve desired results Demonstrated experience improving, developing and implementing new processes Flexible, diplomatic and able to effectively deal with ambiguity Highly organized with a strong attention to detail, clarity, accuracy and conciseness An uncompromising ethical standard and level of conduct are essential Proven ability to effectively work and thrive in a multi-cultural and cross-functional environment, while building strong relationships with all levels of people and teams as a team p ... (truncated, view full listing at source)