Digital Sales Center Performance & GTM Lead, Uber Eats, UK

Digital Sales Center Performance & GTM Lead, Uber Eats, UK Department: Sales & Account Management Team: Sales Location: London, United Kingdom Type: Full-Time ### **About the Role** We are seeking a highly analytical and entrepreneurial **Performance & Go-To-Market (GTM) Lead** to drive the growth of our Delivery Sales Channel (DSC) within the Small and Medium Business (SMB) segment in the UK. This role is crucial for optimizing our outsourced sales performance, directly **owning the DSC-driven GMV**, and ensuring our strategy translates into aggressive market penetration and restaurant coverage. You will be the central pivot between local UK commercial teams and the regional EMEA DSC strategy group. ### **What You’ll Do** - **P&L Ownership:** **Own the DSC-driven GMV performance** for the SMB segment in the UK. Drive accountability for growth outcomes and proactively address underperformance to ensure revenue targets are met. - **Local Strategy Execution:** Implement and localize the UK DSC strategy, ensuring alignment with national business priorities. Maximize restaurant coverage and cuisine category availability across our service areas. - **Go-To-Market Leadership:** **Coordinate and lead the design and launch of new DSC programs and initiatives** in the UK, ensuring timely roll-outs and rapid development to achieve performance objectives. - **BPO Partner Management:** Oversee local Business Process Outsourcing (BPO) operations in partnership with Vendor Management. Ensure partners consistently deliver against agreed-upon KPIs across merchant acquisition, onboarding, and retention. - **Performance Improvement:** Use robust, data-driven insights to **diagnose sales effectiveness issues, identify high-leverage growth levers**, and design repeatable playbooks for coaching and development of BPO teams. - **Stakeholder Collaboration:** Serve as the primary DSC point of contact for local commercial, operations, and marketing teams. Facilitate critical two-way feedback between country stakeholders and the EMEA DSC team. ### **What You’ll Need** - **Proven Sales Leadership** Experience leading high-velocity sales