Head of Revenue Operations

Head of Revenue Operations VAPI (/ˈVⱭːPI/): - We’re creating the shift to voice as humanity’s default interface - We’re the most configurable platform for deploying voice agents - We’ve grown to over 600k developers in two years, adding 2,000+ every day - Try talking to Vapi now! https://vapi.ai/ WHY WE’RE HIRING THIS ROLE: - Vapi is scaling rapidly and building a world-class revenue engine to match. - We’re hiring a Head of Revenue Operations to serve as the strategic operating partner to our VP of Sales and the broader go-to-market leadership team. This is a foundational leadership role responsible for building the systems, data infrastructure, and operating cadence that power Vapi’s revenue engine across sales, marketing, and delivery. - You will inherit an early RevOps foundation and build the operational backbone that enables us to scale from our current stage into the next phase of growth. WHAT YOU’LL DO: - 30 Day: - Audit the current revenue tech stack, including Salesforce architecture, reporting, and data flows - Map the end-to-end revenue funnel from marketing through delivery - Identify the highest-leverage fixes across forecasting, pipeline visibility, and reporting - Build strong working relationships with GTM leaders across Sales, Marketing, and Delivery - 60 Day: - Redesign the forecasting process and implement improved pipeline inspection frameworks - Stand up SDR activity tracking, dashboards, and accountability systems - Begin restructuring Salesforce workflows to support MEDIC and stronger deal inspection - Deliver the first insights deck surfacing key trends, risks, and opportunities in the revenue funnel - 90 Day: - Launch the new RevOps operating cadence (forecast calls, pipeline reviews, leadership reporting) - Build onboarding and enablement frameworks for new GTM hires - Present the RevOps organizational build-out plan and begin hiring - Deliver the first full quarterly revenue insights package for leadership WHO YOU ARE: - You’ve seen Series B to F. - You're sold multi-million dollar deals to F500. - Bonus: You’ve built your own startup. WHY VAPI: - Generational impact: Build the human interface for every business - Ownership culture: 70% of the company are previous founders - Kind team: The founders, Jordan and Nikhil, are Canadians - Tier-1 Investors: YC, KP seed, Bessemer Series A WHAT WE OFFER: - Real stake: We offer a competitive salary and excellent equity ownership - Comprehensive health coverage: medical, dental, and vision plans - Team love: We love hanging out, and we do quarterly off-sites - Flexible time off: take what you need - More: catered meals, transportation, gym, and a $10k annual L&D budget