Manager - Partner Deployment Group Lead

Manager - Partner Deployment Group Lead WHAT WE DO Rillet serves accounting and finance teams. Our customers are the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight. Rillet is an AI-native ERP that can drive a zero-day close. We are different because of our unified source-of-truth data model, hundreds of best-in-class native integrations (Stripe, Ramp, Salesforce, etc), automated & auditable workflows, multi-entity consolidation, and quickly expanding army of specialized AI agents (e.g., accrual, audit, P&L flux, board decks, etc). These earn us a consistently perfect customer satisfaction score https://www.g2.com/products/rillet/reviews. High-growth AI customers like Mercor, Windsurf, and Function Health love our ship velocity, because their financial stack needs to scale as quickly as they do. This huge market is ours to take. We have raised $100M from leading investors (including Sequoia, a16z, Iconiq, Oak HC/FT, and First Round) to help everyone run their numbers at the speed of AI. WHO WE ARE Rillet’s pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility. Successful Rilleteers do not wait for assignments. They internalize a mission, design a strategy, and bring back results that are better, faster, and more creative than a manager could have asked for. Work revolves around our customers. Successful Rilleteers are energized by delivering the most important things, even those that weren’t in the original plan. In this role, you do not need to be an accountant. But you do need to appreciate the value that our customers can create for their own company when we equip them with the perfect financial tools. Successful Rilleteers love powering the financial core of the world’s fastest-growing companies. WHO WE NEED At Rillet, we’re hiring a Manager / Director / Lead, for our Forward Deployed Partner Success team to own how our product gets implemented at scale through partners, without sacrificing quality, speed, or rigor. This role sits within Partnerships and is responsible for designing and operating the systems that allow partners to implement Rillet independently, confidently, and correctly. You will define the forward deployment model from first principles: when and how we embed, how knowledge transfers, how partners graduate to independence, and how field learnings feed back into product. This is a senior, hands-on role for someone who has lived inside real implementations and knows where process breaks under pressure. You lead by doing. You care deeply about execution quality, edge cases, and repeatability. You are motivated by building systems that eliminate heroics and reduce long-term dependency, not by slide decks or surface-level strategy. You will set the bar for implementation excellence, act as the escalation point for complex issues, and build a function that scales as Rillet moves upmarket and expands its partner ecosystem. We’re looking for teammates who value in-person collaboration and are within commutable distance of our San Francisco offices (or willing to relocate). Team members are required to work in-office Tuesdays and Thursdays, plus one additional flexible in-office day. Certain roles may require additional in-office time based on function. WHAT YOU’LL DO - Own the end-to-end forward deployment and partner implementation enablement strategy - Design and evolve the model by which partners are onboarded, enabled, and graduated to independent implementation capability - Embed directly with partners and customers during early or high-complexity implementations when needed - Set standards for configurations, workflows, and implementation quality across partners - Build and maintain scalable partner-facing enablement assets (playbooks, guides, checklists, certification paths) - Define readiness criteria and success metrics for partner independenc ... (truncated, view full listing at source)