Team Member Care Advocate (Houston, TX)

Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Our mission: to eliminate every barrier to mental health. At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time. Whether it’s therapy, coaching, medication, or another approach, care is tailored to each individual’s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health services. We provide care for 10 million people. Our clients include brands you know and use, such as Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve generated a net positive ROI for employers and are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and others. Thanks to their partnership and our latest Series E funding, our current valuation has reached $3.3 billion. We’re just getting started; join us on our journey to make mental healthcare accessible to everyone, everywhere. Team Member Care Advocate The Team Member Care Advocate serves a Fortune 500 company in the retail industry by connecting employees to community and company resources to meet social determinants of health and needs of the employee. The Team Member Care Advocate will work fully onsite at three locations in Houston, Texas (zip codes 77042, 77007, 77063) Monday through Friday 8:30am-5pm CST. What you’ll be doing: Identify and make referrals for work-life, financial legal, and basic needs support Link employees to appropriate local and national resources via one-on-one consultation and referral list(s), which may include basic needs (housing, food, transportation, etc.), financial, legal, daily living and other worklife support resources and provide support throughout applications and follow-ups as needed Work with customer internal care teams on behalf of those employees in need of emergency funding and resource referrals. Offer consultation related to navigating mental health resources (local and national) and available workplace benefits, such as onsite Mental Health Coaches, work life articles and guidebooks to the team members of the customer Assist in actively linking employees to appropriate mental health treatment o ... (truncated, view full listing at source)