Staff Product Engineer

Staff Product Engineer ABOUT NOUS Over 85% of households overpay on their bills. Our mission is to make people’s lives simpler and fairer, starting with the 30 million households here in the UK, and eventually, far beyond. Nous is the solution to this huge but often overlooked problem. We save our users serious money - Rob https://www.nous.co/blog/saving-stories-how-rob-saved-more-than-ps800-with-nous, saved £1,030/yr, Christian https://www.nous.co/blog/savings-story-how-christian-saved-ps950-on-his-bills-with-nous saved £950/yr, and we have thousands more just like them. They give us rave reviews and our Net Promoter Score is consistently in the high +80s. We’re frequently featured on TV https://www.youtube.com/watch?v=FcworaBwyvI and in print with our views on cost-of-living consumer issues. We’ve built Nous as an AI-powered assistant that helps households manage and delegate managing their bills, saving them money and time. What we’re building looks elegantly simple to the user, but under the bonnet it’s one of the most ambitious consumer AI systems in the UK. We’re not iterating on someone else’s playbook; we’re writing a new one. If you want to work on something obvious or easy, this isn’t it. We’re a well-funded start-up led by experienced entrepreneurs that’s growing extremely rapidly. We’ve helped over 150,000 people since the cost-of-living crisis started. We’re a B Corp, formally accredited for our commitment to exceptionally high standards of social and environmental performance, transparency and accountability. We’re proud of our social impact. Since launch mid-last year we’ve been rolling out our service through a variety of channels - direct to consumers and also via employers who want to help their teams hang on to more of their hard-earned cash by using Nous. We are now growing over 10x year-on-year (~30% month-on-month), and have saved our customers over a half-million pounds over the last few months alone! It’s not easy. We move fast, think deeply, and hold ourselves to high standards. We’re proudly office-first (based near Farringdon station) because we believe high-context collaboration helps us build better. The kitchen’s well-stocked, the coffee’s excellent, and so is the team. So if you are brilliant and want to build something amazing that changes the world, get in touch. THE ROLE We already have strong Product Engineers https://jobs.ashbyhq.com/nous/e27f51d9-c782-4d6e-963d-eeeb073236c0 who think in products, not tickets, and own problems end-to-end. As a Staff Product Engineer, your job is to multiply that: to pick and lead the big, often cross-team bets that change how well we help members — how quickly a new household goes from “I think I’m overpaying” to “Nous is handling it”, how many people actually get tangible value through Nous, and how little human effort it takes behind the scenes. This is a hands-on individual contributor role, not a people-management role. You’ll spend most of your time in code, system design and product thinking - but at a scope that cuts across teams and directly shapes company direction. If you desire, there is also space and opportunity for growing into a people-management role down the line, as we grow. HOW WE BUILD We try to keep our stack simple & modern, while safe & boring in the right ways: - Full-stack TypeScript, React, Postgres, and Temporal for long-running orchestration. - Infra: AWS, Terraform, strong observability via Sentry and Datadog (full-stack, not just logs). - Data: we lean heavily on Snowflake, Omni, dbt, Fivetran, Amplitude and Segment – and we’ve even built some of our own tooling to understand how well we’re helping members. - AI: we work with messy billing and usage data, and have been building “agentic” brains that can read, reason and safely act on behalf of members. - And we use Github, Linear, Graphite, and Blacksmith every day. We choose the best tool for the job, and don’t obsess around specific technologies. We ship t ... (truncated, view full listing at source)