Workplace Experience Specialist (Onsite)

Hi, Future Homie!At Homebase, you’ll join a team that’s bold, fast-moving, and obsessed with helping small businesses thrive. We build with empathy, act with urgency, and take big swings that drive real-world impact. Here, every Homie shows up to raise the bar, support one another, and celebrate wins as a team.We’re not just building an app—we’re building unstoppable teams. So what do you say, are you in?We're looking for a Workplace Experience Specialist to own our Toronto hub. This role combines operational leadership with strategic project management. You’ll run day-to-day office operations and lead the coordination of our expansion into a new floor.You’ll be the only workplace lead in Toronto. This requires independence, sound judgment, and the ability to manage daily execution while planning several months ahead.If you’re looking for a highly structured role with close management, this isn’t the right fit. If you’re comfortable owning outcomes and navigating complexity, we’d love to meet you. 📍Your Impact Starts HereThis role is 70% operational excellence and 30% strategic project leadership.You will ensure our office runs smoothly today — and scale it thoughtfully for tomorrow.Office OperationsEnsure the office is fully operational each day (supplies, equipment, cleanliness, access)Manage visitor experience and door coverage (expect frequent daily interruptions)Coordinate weekly lunches and office servicesTriage office requests through the ticketing systemPartner directly with building management and vendorsMaintain operational systems that reduce reactive work over timeOperations always come first, even during expansion.Budget & Vendor ManagementOwn the monthly Toronto office budgetNegotiate and manage vendor contractsIdentify cost efficiencies where appropriateSubmit accurate and timely budget reportingMaintain strong vendor and building management relationshipsStrategic Project Management – Toronto ExpansionWe are expanding into a new floor. You will lead operational coordination for this buildout.Act as project manager for the office expansionCoordinate contractors, electricians, building management, and internal stakeholdersTrack timelines, budgets, and dependenciesProvide clear updates to leadership and the Toronto teamAnticipate operational needs as the space growsBalance buildout demands while maintaining daily office operationsThis role requires stakeholder management, negotiation skills, and the ability to manage multiple workstreams at once.AI-Enabled OperationsHomebase is an AI-first company. AI fluency is required in every role.In this position, you will:Use AI tools to streamline workflows (vendor research, budget tracking, project planning, documentation)Identify repetitive operational processes and improve them using AIDeliver at least one measurable workflow improvement within your first quarter🚀 The Foundation for Success - These are the experiences and strengths that will set you up for success in this role:3–5+ years in workplace experience, facilities, operations, hospitality, or similar rolesDemonstrated project management experience (office buildout or expansion preferred)Experience managing contractors and external stakeholdersBudget ownership and vendor management experienceStrong written and verbal communication skillsAbility to operate independently without close supervisionStrategic thinking — able to plan 3–6 months aheadReliable Monday–Friday in-office presence (Toronto hub)Active experimentation with AI tools in your workPrior experience leading office relocations or buildoutsExperience in a fast-paced or high-growth environment🤝  The Homie Way - These principles guide everything we do—from how we work and make decisions to how we show up for each other.💡 Be Customer Obsessed – Solve problems with empathy and creativity.⚡ Move Fast, Learn Fast – Experiment, take action, and grow every day.🎯 Own Your Impact – Think big, focus on what matters, and make decisions you stand behind.🏆 Maste ... (truncated, view full listing at source)