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About Us At Resilience, we’re creating a new category that integrates cybersecurity, cyber insurance, and cyber risk management. Founded in 2016 by experts from across the highest tiers of the US military and intelligence communities – and built by prominent leaders and innovators from the insurance, technology, and cybersecurity industries – Resilience is rewriting the rules of how cyber risk is assessed, measured, and managed. Our integrated cyber risk solutions connect risk quantification software, cybersecurity experts, and A+ rated cyber insurance, all purpose-built for middle and large organizations. Guided strongly by our mission and four core values - transparency, excellence, grit, and humility, our culture uniquely blends many different backgrounds, experiences, and skills from across industries and geographies - all focused on helping our clients and partners stay ahead of the bad guys. We are a cybersecurity company, a Cyber and Tech EO-focused MGA, a fintech startup, and a data science powerhouse, all purposefully built into one. Resilience is proud to be backed by leading technology investment firms, including General Catalyst, Lightspeed Venture Partners, Intact Ventures, Founders Fund, CRV, and Shield Capital. With headquarters in San Francisco, Resilience’s team is globally dispersed, with offices in New York, Chicago, Baltimore, Los Angeles, Toronto, and London. Resilience offers insurance coverage through its licensed and appointed insurance agents and security services through its expert security team. You are the engine room of our productivity, ensuring our team has the tools, access, and uptime they need to build the future of cyber resilience without hitting a single speed bump. About the Role We don’t do "clunky" IT. In this role, you’ll own the end-to-end technology experience for our New York team. You aren't just closing tickets; you’re the go-to expert for our Apple-first environment, our SaaS stack, and our physical office infrastructure. Based in our NYC office on a hybrid schedule, you’ll handle everything from high-touch onboarding for new hires to managing our MDM (Jamf) and identity tools (Okta). You’ll work closely with the business, solving technical headaches before they become bottlenecks. We move fast, and we need an IT partner who can keep pace, automate the repetitive stuff, and keep our security posture airtight. What We’re Looking For The Apple Expert: You have 3+ years of experience and live in the macOS ecosystem. You know Jamf and Apple MDM like the back of your hand. A Problem Solver, Not a Script Reader: You can translate complex technical issues into plain English for anyone in the company. You’re human, approachable, and fast. SaaS Savvy: You’re comfortable navigating the "big hitters"—Google Workspace, Okta, Slack, and Zoom. You don’t just use them; you optimize them. Security-Minded: You understand that IT and Cyber Security are two sides of the same coin. You take data privacy (GDPR, CCPA) seriously and bake compliance into every workflow. Startup DNA: You thrive in high-growth environments where "that’s not my job" isn't in your vocabulary. You’re ready to grow your scope as we scale the company. Why Join Us? Impact Over Maintenance: You aren’t just maintaining legacy systems; you’re building a modern, frictionless IT experience for a world-class team. A Seat at the Table: At Resilience, IT isn't a back-office afterthought. You are a key player in our ability to ship products and support our clients. Growth at Speed: As we grow, your role grows. You’ll have the opportunity to lead mid-to-large scale infrastructure projects and learn from senior IT leaders. Zero Ego: We’re a grounded, ambitious team. We value your expertise, your bias to action, and your ability to get things done. Compensation range $75,000 $95,000 USD What Resilience Offers You Innovative company culture Flexible work schedules Family paid leave Paid healthcare for employees 40 ... (truncated, view full listing at source)