Scheduler Junior

The Scheduler is responsible for coordinating the scheduling of medical procedures and providing direct patient support. This includes verifying clinical information, communicating pre-procedure instructions, and efficiently resolving patient inquiries, while maintaining confidentiality, quality, and compliance standards. Schedule & Work Modality • Monday to Friday, 7:30 AM – 4:00 PM (COL) • On-site position in Medellín, Colombia • Semiannual increase in salary compensation Requirements • English proficiency (B2+) • Minimum 6 months of experience as a Scheduler or in Healthcare-related roles • University degree or studies in the Healthcare field (preferred) Responsibilities • Coordinate medical procedure scheduling with patients, physicians, hospitals, and ambulatory centers • Inform patients about pre-procedure preparation and send instructions on the same day • Review and verify patient medical history, medications, prior procedures, and allergies • Manage required medical authorizations (cardiology, pulmonology, neurology, etc.) • Educate patients on anticoagulant suspension according to medical guidelines • Complete and submit required forms to corresponding surgical centers • Determine whether a pre-procedure visit is necessary • Address patient questions and concerns promptly and professionally • Ensure compliance with applicable regulations, including HIPAA, maintaining strict confidentiality at all times #SolvoGlobal #LI-PROMOTED #LI-Onsite