Change Management - Global Sales Planning & Operations
CiscoLincoln, Nebraska, US$106k – $134kPosted 4 May 2026
Tech Stack
Job Description
The application window is expected to close on: 05/04/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received .
Meet the Team
Join a high-impact team where innovation meets execution. We are at the forefront of shaping the future of how we sell, engage, and deliver value. As a Activation & Adoption Lead, you will operate in a dynamic, global environment, partnering with key functional leaders to drive the adoption of cutting-edge sales processes, tools, and AI-powered workflows that empower our global sales force.
Your Impact
You are a strategic Activation & Adoption lead responsible for the end-to-end adoption of critical sales initiatives. You will lead the design and execution of change initiatives that minimize friction and maximize the ROI of new sales initiatives. Your work directly influences the speed and effectiveness with which our global sales organization embraces new ways of working, ensuring that AI-driven capabilities and process enhancements translate into measurable business outcomes.
Sales Transformation Strategy & Execution:
Own the end-to-end change management strategy for high-priority global sales initiatives, sales process and tool evolutions, enablement programs, and the integration of AI-powered workflows and capabilities.
Conduct comprehensive change impact assessments to identify risks, adoption barriers, and persona-specific resistance points across diverse global teams.
Develop and execute multi-channel change plans that integrate sponsorship, communication, training, and support to ensure seamless adoption.
Oversee the execution of change plans, monitoring adoption rates, gathering feedback, and proactively addressing challenges to ensure successful implementation of process, tool, and AI ways of working.
Cross-Functional Execution & Integration:
Partner across Global Sales Planning & Operations, IT, Geo and Functions to ensure seamless integration and implementation of change initiatives.
Proactively identify and mitigate implementation risks, adjusting strategies in real-time to maintain momentum and minimize disruption to sales productivity.
Orchestrate the deployment of change interventions, ensuring consistent messaging and support across all global theaters.
Sponsorship & Champion Networks:
Conduct stakeholder analysis, build and maintain strong, collaborative relationships with global sales stakeholders and leaders.
Partner with Sales Operations team to deliver strategies to enable Sales leadership to foster a culture of adoption, building buy-in at the executive level and ensuring alignment with geo/functional sales objectives.
Develop and deliver targeted, high-value training resources that focus on the practical application of new tools and AI capabilities, emphasizing the what's in it for me (WIIFM) for sellers.
Facilitate open dialogue, address concerns and objections related to sales process changes, tool adoption, and AI implementation with empathy and clarity.
Cultivate and manage a global network of Change Champions to drive grassroots advocacy and peer-to-peer support.
Performance Monitoring & Continuous Improvement:
Define and track critical KPIs (e.g., tool utilization, process adherence, and AI adoption rates) to measure the success of transformation initiatives and business outcomes.
Analyze post-implementation data and qualitative feedback to identify trends, diagnose performance gaps, and iterate on change strategies for continuous improvement.
Translate complex technical and process data into clear, actionable insights for senior leadership.
Minimum Qualifications
BA/BS (or equivalent) with 5 years of proven experience in Change Management, Sales Operations, or Organizational Development.
Demonstrated success in leading complex, large-scale organizational transformations within a global, matrixed environment.
Deep expertise in change management methodologies (e.g., Prosci ADKAR).
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