Home Care Community Liaison

Honor
Chicago, Illinois, United StatesPosted 24 February 2026

Job Description

<div class="content-intro"><p>Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.</p> <p>Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms.</p> <p>Join us to create a new and better aging experience for our clients, their families, and our Care Professionals. </p></div><p><strong>About the Role:</strong></p> <p>As a <strong>Home Care Community Liaison</strong> for Honor in our<strong> Chicago </strong>market, you are the single-threaded owner of referral demand generation within your territory - supported by clear priorities and partnership with local and national teams. </p> <p>You own a defined portfolio of healthcare and community-based referral relationships and are accountable for building durable, trust-based partnerships that drive consistent and repeat client referral volume over time.</p> <p>This field-based role leverages a playbook of sales strategies and operating rhythms to guide the Home Care Community Liaison on progressing each referrer relationship through a clear progression from awareness, to building trust, to driving repeat referrals. Through ownership of the referrer relationships, you consult and guide referrers to understand Home Instead’s value proposition and how it supports their mission, through to more detailed support on how to successfully refer clients to Home Instead. </p> <p>Success requires the ability to mobilize referral partners, create urgency, and drive sustained momentum across complex healthcare environments—often without formal authority. </p> <p>This role is primarily accountable for referral demand generation, but does reach beyond traditional referral sales. Supporting in-home consultations, care starts, and occasional after-hours needs is an intentional part of owning the referral partner relationship. These moments build credibility with referral partners and families. Success requires flexibility, sound judgment, and resilience.</p> <p>In this role you’ll be part of a mission-driven team in a sector with existing, strong demand. You’ll have unlimited earning potential with uncapped commissions, backed by a meritocratic culture that rewards your success. We empower you to take ownership of your success with flexible working conditions, bringing your authentic approach and judgement to a centralized set of proven best practices, and the chance to contribute to shaping the future of home care.</p> <p><strong>This role requires ~75% travel in the field across the Greater Chicagoland Area.</strong></p> <p><strong>Compensation for this role is Base Salary and uncapped commission for an expected OTE of $110,000.</strong></p> <p> </p> <p><strong>Role Responsibilities:</strong></p> <ul> <li>Core Referral Ownership Execution</li> <ul> <li>Own and grow a portfolio of referral relationships, including hospitals, skilled nursing facilities, rehab centers, senior living communities and other community partners. </li> <li>Execute all stages of the consultative sales process, including prospecting, cold calls, follow-ups, and developing tailored solutions based on client and referral needs.</li> <li>Actively mobilize referral partners by aligning Home Instead services to their patient/client needs, organizational goals, and care gaps.</li> <li>Create urgency and momentum by identifying referral opportunities, asking directly for referrals and removing friction in the referral process.</li> <li>Maintain disciplined CRM hyg ... (truncated, view full listing at source)
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