Sr. Manager, Quality Assurance

<p><strong>Experiance: </strong></p> <ul> <li>15 - 20 years experience in quality assurance / quality engineering </li> </ul> <p><strong>QA Strategy Leadership:</strong></p> <ul> <li>Develop and implement the company QA strategy, including both manual and automated testing frameworks, to ensure high-quality product releases across all product lines (Metabolic, MSK, Twill Behavioral Health, Mobile Apps).</li> <li>Lead a cross-functional QA team, including manual testers, automation engineers, and performance testers, to ensure the effective execution of testing strategies.</li> <li>Set quality goals and KPIs for the teams to measure success and track progress.</li> </ul> <p><strong>Team Management Development:</strong></p> <ul> <li>Build, mentor, and manage the QA team, focusing on the continuous development of team members’ skills and career growth.</li> <li>Foster a culture of ownership, accountability, and continuous improvement within the QA team.</li> <li>Drive hiring and recruitment for the QA team to ensure that the team scales as the RD organization grows.</li> </ul> <p><strong>Testing Process Best Practices:</strong></p> <ul> <li>Establish and enforce best practices for testing methodologies, tools, and processes, ensuring alignment with Agile and DevOps practices.</li> <li>Oversee the development and execution of test plans, test cases, and test scripts for manual and automated testing across all platforms, including mobile apps and backend services.</li> <li>Ensure that test coverage is comprehensive, focusing on both functional and non-functional aspects such as performance, security, and usability.</li> </ul> <p><strong>Automation Tools:</strong></p> <ul> <li>Drive the adoption and expansion of test automation across the product suite (backend services, mobile apps, and front-end applications), ensuring efficient and scalable testing processes.</li> <li>Select and integrate appropriate tools and frameworks for test management, defect tracking, and automation to support the QA efforts.</li> <li>Monitor and improve automated test coverage, reducing manual testing efforts where applicable.</li> </ul> <p><strong>Collaboration with RD Teams:</strong></p> <ul> <li>Work closely with the development and product teams to ensure that quality is embedded throughout the software development lifecycle (SDLC).</li> <li>Participate in sprint planning, daily stand-ups, and release retrospectives to ensure smooth delivery cycles and prompt identification and resolution of defects.</li> <li>Act as the key point of contact for all QA aspects of releases, providing detailed reports and updates to stakeholders.</li> </ul> <p><strong>Quality Control Compliance:</strong></p> <ul> <li>Ensure that all products meet the organization’s quality standards, regulatory requirements (e.g., HIPAA), and industry best practices.</li> <li>Collaborate with the compliance and security teams to maintain testing procedures that align with regulatory guidelines and security requirements.</li> <li>Drive continuous quality improvements by analyzing defect patterns, root causes, and implementing long-term solutions.</li> </ul> <p><strong>Risk Management Problem Solving:</strong></p> <ul> <li>Identify potential risks to product quality early in the development cycle and implement appropriate mitigation strategies.</li> <li>Provide leadership in troubleshooting and root cause analysis for critical issues in production or pre-production environments.</li> </ul> <div> </div>