Sales Development Representative

<p>At Prospa, we exist to unleash the potential of small business. We are building the future of small business and simplifying cashflow by building a leading platform that helps customers make payments, fund growth and reduce admin. <strong>Join us!</strong></p> <h3 class="wp-block-heading">The role</h3> <p>As our Sales Development Representative you will be responsible for engaging with our customers daily, nurturing existing relationships setting up appointments for them to explore their current lending options. Join a high performing, dynamic and high-energy team that truly is passionate about their customer’s success.</p> <h3 class="wp-block-heading">What you'll be doing</h3> <ul class="wp-block-list"> <li>Making a high volume of outbound customer engagements.</li> <li>Supporting GTM with inbound customer enquiries.</li> <li>Understanding business owners’ needs and requirements while delivering exceptional customer service.</li> <li>Collaborating with internal stakeholders to create value and achieve outstanding outcomes for Prospa and our customers.</li> <li>Having detailed conversations with business owners to drive commercial results.</li> <li>Exceeding key activity and performance metrics.</li> </ul> <h3 class="wp-block-heading">What you'll need to succeed</h3> <ul class="wp-block-list"> <li>Customer-focused with a strong commitment to delivering excellent service.</li> <li>Professional with a problem-solving mindset and excellent communication skills.</li> <li>Ability to thrive in changing environments and adapt to ambiguity.</li> <li>Detail-oriented with strong time management and organisational skills.</li> <li>Previous experience in fast-paced, high-volume phone-based customer service or sales roles is advantageous.</li> <li>Passionate about supporting small businesses and a strong desire to learn and develop your career in sales.</li> </ul> <h4 class="wp-block-heading">Don't let a confidence gap get in the way of submitting your application.</h4> <h3 class="wp-block-heading">What we offer:</h3> <p>As a busy grow getter, our benefits are here to help you be unstoppable in your mission. Whether it's a lofty career goal, investing in your family, saving the planet or simply feeling fulfilled:</p> <ul class="wp-block-list"> <li><strong>Growth</strong>: There's something for everyone including learning days, a learning allowance, leadership programs, CliftonStrengths workshops, digital learning, and biannual companywide learning weeks.</li> <li><strong>Wellbeing</strong>: Think fitness initiatives, seasonal programs (including flu shots, massages, skin checks, wellness classes), additional "Me Days" and access to holistic EAP coaching.</li> <li><strong>Lifestyle</strong>: Find your fit with flexible working options, top notch office facilities and diverse remote/ travel work options. You can also purchase additional leave and take up to 18 weeks paid parental leave.</li> <li><strong>Impact</strong>: Join a business that cares and is recertified as carbon neutral. And you can tap into volunteer days, our partnership with Kiva and join a range of employee resource groups.</li> </ul> <h3 class="wp-block-heading">Why Prospa?</h3> <p>We're proud to be a certified Great Place to Work and recognised as a Best Workplace for Women, Best Workplace in Technology, and Best Workplace in Australia. We embrace diversity in people and ideas, fostering a collaborative, inclusive, and respectful environment where we celebrate who you naturally are.</p> <p>Don't just take our word for it, check out <a href="https://www.canva.com/design/DAFVWLf-6HY/gkJWX100FultHNWIwaaT2A/view?utm_content=DAFVWLf-6HYutm_campaign=designshareutm_medium=link2utm_source=uniquelinksutlId=GVjPXtnOQw" target="_blank"><strong>Prospa’s culture code</strong></a> to see it for yourself.</p>