Field Operations Training Manager

<div class="content-intro"><p><span style="font-weight: 400; font-size: 12pt;">May Mobility is transforming cities through autonomous technology to create a safer, greener, more accessible world. Based in Ann Arbor, Michigan, May develops and deploys autonomous vehicles (AVs) powered by our innovative Multi-Policy Decision Making (MPDM) technology that literally reimagines the way AVs think. </span></p> <p><span style="font-size: 12pt;"><span style="font-weight: 400;">Our vehicles do more than just drive themselves - they provide value to communities, bridge public transit gaps and move people where they need to go safely, easily and with a lot more fun. We’re building the world’s best autonomy system to reimagine transit by minimizing congestion, expanding access and encouraging better land use in order to foster more green, vibrant and livable spaces.</span><span style="font-weight: 400;"> </span><span style="font-weight: 400;">Since our founding in 2017, we’ve given more than 300,000 autonomy-enabled rides to real people around the globe. And we’re just getting started. We’re hiring people who share our passion for building the future, today, solving real-world problems and seeing the impact of their work. Join us.</span></span></p></div><p><span style="font-size: 12pt;"><strong>The Role</strong></span></p> <p><span style="font-size: 12pt;">We are seeking a dynamic and safety-focused Training Manager to scale a role that will begin with leading a team of Advanced Autonomous Vehicle Operators and expand over time to broader training support. In this pivotal role, you will bridge the gap between technical operations and workforce development. You will not only manage the daily performance of high-level operators, but also design the educational infrastructure that allows them to mentor others and scale our operations safely.</span></p> <p><span style="font-size: 12pt;">As a direct report to the Senior Training Manager, you will play a key role in defining training standards, managing our Learning Management System (LMS), and fostering a culture of continuous improvement and psychological safety.</span></p> <h1><span style="font-size: 12pt;"><strong>Essential Responsibilities</strong></span></h1> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Manage, coach, and support a team of Advanced Autonomous Vehicle Operators across multiple site locations, ensuring they adhere to the highest standards of safety and professionalism.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Support onsite operations management personnel to ensure operators are maximizing autonomous capabilities while maintaining strict safety protocols.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Review and audit operator reports regarding vehicle behavior, software errors, and disengagements to ensure feedback is clear, effective, and actionable for engineering teams.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Foster a diverse and inclusive team environment, resolving conflicts and championing career development for direct reports.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Apply Adult Learning Principles to design, implement, and update training programs.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Develop and maintain a library of training reference materials, Standard Operating Procedures (SOPs), and job aids that are accessible and up-to-date.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Mentor Advanced Operators on how to effectively train and develop peers, establishing a scalable peer-mentorship program.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Administer the Learning Management System (LMS) to assign courses, track completion rates, and manage certifications.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Analyze trainin ... (truncated, view full listing at source)