Workplace Operations Coordinator

<p>The Workplace Team is seeking a hands-on <strong>Workplace Operations Coordinator</strong> to take ownership of day-to-day operations and elevate the experience of our <strong>Paris</strong> office. This role is pivotal in maintaining a well-functioning, safe, and welcoming workplace that supports our employees’ productivity and well-being.</p> <p>The role will balance the immediate needs of the office (from troubleshooting a leak to welcoming a VIP) with long-term projects designed to improve our environment. We need a proactive, detail-oriented problem solver who thrives on variety and takes pride in delivering an exceptional workplace experience.</p> <p><strong>This is an essential role with a requirement to be in the office 5 days a week, based in Paris.</strong></p> <p><strong>What You'll Do:</strong></p> <ul> <li><strong>Facilities Vendor Management</strong> <ul> <li>Act as the primary on-site owner for all office issues and manage resolutions from start to finish, whether it is a minor maintenance request or an urgent building system failure.</li> <li>Conduct daily walkthroughs to ensure the space remains pristine, functional, and safe by identifying maintenance needs and inventory shortages before they impact the team.</li> <li>Serve as the main point of contact for all on-site contractors (cleaning, catering, HVAC, plumbing, and security) to ensure high-quality service delivery and adherence to building protocols.</li> <li>Maintain the operational health of building systems and troubleshoot issues to oversee vendor-led resolutions effectively.</li> <li>Ensure full compliance with UK Health and Safety regulations, including the management of fire safety equipment, first aid supplies, and emergency drill procedures.</li> </ul> </li> </ul> <ul> <li><strong>Operational Excellence</strong> <ul> <li>Drive projects that improve the physical workplace and internal operating systems, including environment upgrades and refining workflows for managing daily requests.</li> <li>Own the operational execution of office moves and reconfigurations by coordinating with internal stakeholders and moving vendors to ensure all physical setups and timelines are met.</li> <li>Manage the end-to-end process for office and pantry inventory, including sourcing, ordering, and tracking expenditures against the budget.</li> <li>Oversee essential daily services including mail, deliveries, and internal ticketing to ensure timely resolution and professional follow-up.</li> <li>Support the onboarding and offboarding process by coordinating with internal teams to ensure all necessary access and resources are ready for an employee’s first and last day.</li> <li>Maintain the site playbook and standard operating procedures to ensure operational consistency and clarity for the broader team.</li> <li>Utilize project management tools (G-Suite, Slack, Jira) to prioritize and complete high-volume tasks with minimal supervision.</li> </ul> </li> </ul> <ul> <li><strong>Employee Visitor Experience</strong> <ul> <li>Deliver an exceptional guest experience by providing high-touch professionalism and hospitality for all visitors, including executives and VIPs.</li> <li>Organize office events and cultural gatherings such as happy hours, celebrations, and all-hands meetings.</li> <li>Communicate effectively and professionally across all channels (in-person, email, and Slack) to promote events, foster collaboration, and provide timely guidance to the team.</li> <li>Collaborate with leadership to foster a workplace environment that prioritizes employee well-being, safety, and engagement.</li> <li>Collect and share data-driven insights regarding employee and office needs to inform future action plans and improvements.</li> </ul> </li> </ul> <p><strong>What We're Looking For:</strong></p> <ul> <li>1 to 3 years of experience in office management, facilities coordination, or a similar role, preferably in a fast-paced or dynamic environment.</li> <li>Demonstrated experienc ... (truncated, view full listing at source)