Subscription Operations Manager

<div class="content-intro"><h2 style="font-family: GothamBold,Helvetica,Arial,sans-serif; color: #662d91;">Teamwork makes the stream work.</h2> <p> </p> <h3 style="font-family: GothamBold,Helvetica,Arial,sans-serif;"><strong>Roku is changing how the world watches TV</strong></h3> <p>Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.</p> <p>From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.</p> <p> </p></div><h3><strong>About the team</strong></h3> <p>The Subscriptions team at Roku is focused on growing Roku’s subscriptions business by identifying opportunities to better compete in the SVOD landscape and working cross-functionally to ensure the optimal execution of those initiatives. As the company’s core business team thinking about subscriptions, we are setting the strategy and vision for Roku’s SVOD business and partnering closely with internal teams such as Partner Growth, Marketing, Merchandising, Product, Content Operations, Revenue Operations, Finance, and Accounting to bring the vision to life. The Subscriptions team is wholly responsible for the successful management of the Premium Subscriptions business within The Roku Channel, including identifying growth opportunities and managing day-to-day activities.</p> <p> </p> <h3><strong>About the role</strong></h3> <p>Roku is seeking a detail-oriented operations manager to join its Subscriptions team. This role will execute key day-to-day activities related to growing and maintaining the SVOD business within The Roku Channel (“Premium Subscriptions”). Specifically, this role will conduct and manage processes and data flows across teams and systems to operate and expand SVOD services, bundles and offers. The role requires strong technical acumen in addition to excellent written and verbal communications and stakeholder management skills.</p> <p>In addition to fulfilling daily operational activities, the Subscriptions Operations Manager will be expected to improve existing processes for speed, quality, scalabilty and efficiency, as well as analyze, propose, and implement new workflows and tooling to increase operational capabilities as the Subscriptions business expands services and offerings.</p> <p>A successful candidate should have experience with technology-driven products and processes, with a passion to innovate, ability to tackle complex problems, and a pragmatic, process-driven approach. They will successfully deliver high quality outcomes while being able to deal with ambiguity and manage multiple stakeholders and deadlines.</p> <p> </p> <p>For California Only - The estimated annual salary for this position is between $123,250 - $159,900 annually.</p> <p>Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.</p> <p>This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.</p> <p> </p> <h3><strong>What you’ll be doing</strong></h3> <ul> <li>Execute SVOD business operations, ensuring seamless success from onboarding new partners to ongoing business activities and ad-hoc initiatives(e.g., price changes, new plan launches, new bundles, migrations, deprecations) globally</li> <li>Facilitate cross-functional initiatives, business data flows across internal sta ... (truncated, view full listing at source)