Sup, Sales Operations Management

<p><strong>What you get to do in this role:</strong></p><ul><li>Attend and participate in all forecast meetings supporting Sales Management in the weekly roll-up of their forecast.</li><li>Act as a Business Partner to the reps and leadership you support.</li><li>Lead a team of specialists who are responsible for service provider specific account reps and accounts.</li><li>Responsible for the quality of work and productivity of each direct report. Including meeting SLA requirements for communication responses, Order Form requests and any urgent and non-standard asks that come to you and your team.</li><li>Analytical support and reporting (including QBR) by Region/District. Provide guidance / assistance in QBR deck preparation for team(s).</li><li>Drive adoption of forecasting tools and dashboards within respective regions</li><li>Provide trainings and guidance to sales and sales operations teams on key Service Provider initiatives.</li><li>Special Projects - Training curriculum, data cleanup, additional projects upon assignment or as they arise.</li><li>As new products, pricing changes, etc. are introduced, ensure sales readiness from training to systems and operational implementation.</li><li>Ensure governance around policy and procedure pertaining to crediting, ordering and pricing for your team.</li><li>Provide support on deal structuring and understanding of customer contracts guiding new business, upsell, and cross sell activities.</li><li>Act as a point of escalation for non-standard requests; be a liaison between sales and extended internal teams (ie: deals desk, order management, legal, revenue, FP&amp;A etc.)</li><li>Attend quarterly leadership QBRs.</li></ul> <p><strong>To be successful in this role you have:</strong></p><ul><li>Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.</li><li>Has previous management experience.</li><li>2+ Years proven experience of Sales Operations in a software sales organization. Ideally including experience in Partner Sales Operations and firm knowledge of partner influence in a sales cycle.</li><li>Has been in a sales supporting role previously.</li><li>Proficient in the use of sales methodologies and sales force automation tools.</li><li>Provided support on deal structuring.</li><li>Proficient in PPT, Word and Excel.</li><li>Strong listening, analytic and organizational skills.</li><li>Team player with positive attitude.</li><li>Excellent analytical and problem-solving skills with ability to drive conflict resolution.</li><li>Excellent interpersonal, written and verbal communication.</li><li>Ability to work in an aggressive, fast-paced environment managing multiple priorities.</li><li>Must be hands-on with solid attention detail.</li><li>Experience in Software as a Service is a plus.</li><li>Results Driven.</li></ul><p>&#xa0;</p><p>JV20</p><p>For positions in this location, we offer a base pay of $94,000 - $155,100, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.</p> <p><strong>Work Personas</strong></p><p>We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categ ... (truncated, view full listing at source)