Executive Engagement Principal Program Manager

<div class="content-intro"><div><strong>About Us</strong></div> <div> <p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. </p> <p><span style="font-weight: 400;">We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! </span></p> </div></div><h3><span style="font-size: 12pt;"><strong>About the Role</strong></span></h3> <p><span style="font-size: 12pt;">We are seeking a strategic and results-oriented <strong>Executive Engagement Principal Program Manager</strong> to design, manage, and scale Cloudflare’s executive engagement strategy, specifically focused on defining and managing the customer-facing Executive Sponsorship Program. This role is central to strengthening our relationships with key executive stakeholders and ensuring a unified and high-impact approach across all customer-facing teams. The ideal candidate will be a skilled program developer, familiar with the customer journey, and capable of bridging customer insights with internal strategy. This role reports to the Manager, Executive Engagements Programs under Revenue Operations.</span></p> <h3><span style="font-size: 12pt;"><strong>Key Responsibilities</strong></span></h3> <h4><span style="font-size: 12pt;"><strong>Executive Engagement Strategy and Framework</strong></span></h4> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Develop and manage the Executive Customer Engagement Journey Framework:</strong> Design and iterate on a standardized, scalable framework that defines the stages, activities, and success metrics for different types of executive sponsorship within customer interactions. Incorporate this framework into ready-to-use sales playbooks and other internal actionable resources. </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Establish best practices and governance:</strong> Define clear roles, responsibilities, and operational processes for executive sponsorship engagements across Sales, Marketing, and Executive Operations teams.</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Strategic Bridge: </strong>Be a strategic bridge across existing customer programs to bring visibility to all touchpoints in the customer journey and build out best practice guides on how to leverage existing and net new executive customer-facing programs at different points in the customer journey. </span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Project Management:</strong> Own the end-to-end operational execution of key executive engagement projects in the GTM organization, ensuring high quality, consistency, and measurable impact.</span></li> </ul> <h4><span style="font-size: 12pt;"><strong>Advisory and Consultative Services</strong></span></h4> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><strong>Sales Team Consultation:</strong> Pro ... (truncated, view full listing at source)