Learning Community Experience Intern: Accra

Do you enjoy building vibrant communities where people feel supported, motivated, and empowered to succeed? Are you passionate about learner engagement, retention, and creating inclusive environments that help individuals thrive? Are you proactive, organized, and comfortable working with both data and people to drive meaningful impact? Are you intrigued by the opportunity to help build and strengthen one of Africa’s most dynamic tech learning communities? If so, this might be the role for you. About ALX Africa ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. We achieve this by: Providing young professionals with access to the most in-demand tech skills that will power the future. Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. Our impact thus far: 347k+ graduates since 2020 257k youth in work 31k youth starting own ventures 60k youth in jobs created by entrepreneurs Visit our website www.alxafrica.com to learn more about our digital revolution. Role Summary The Learning Community Experience Internwill support the Learning Community Experience (LCE) function in strengthening learner engagement, participation, and retention within both physical hub spaces and virtual platforms. This role focuses on improving learner activation, supporting at-risk learners, coordinating engagement activities, and ensuring clear communication across the learner journey. The intern will play a key role in helping build a structured, inclusive, and high-participation learning environment that drives consistency and success. Specific Responsibilities Community Engagement Participation Support the design and execution of engagement initiatives to increase participation at the hub and across digital platforms. Assist in planning and delivering community events such as workshops, AMAs, study halls, peer learning sessions, and onboarding activations. Drive attendance through structured promotion, reminders, and follow-ups. Help maintain a welcoming, inclusive, and learner-centered hub environment. Learner Support Retention Support in identifying learners who may be at risk of disengagement and help provide simple intervention efforts. Provide timely and professional responses to learner inquiries. Assist with onboarding and integration of new learners into the community. Support peer mentorship and accountability initiatives. Communication Coordination Execute communication plans across WhatsApp, email, and other community platforms. Ensure clear and consistent messaging regarding events, deadlines, and support opportunities. Support cross-functional coordination between learners, mentors, coordinators, and internal teams. Escalate learner concerns appropriately when required. Feedback Continuous Improvement Collect and organize learner feedback through surveys, polls, and check-ins. Track participation m ... (truncated, view full listing at source)