Senior Manager, Policy Communications

<div class="content-intro"><p><span style="font-weight: 400;">Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. </span></p> <p><span style="font-weight: 400;">At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device.</span><strong> </strong><span style="font-weight: 400;">We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. </span></p> <p><span style="font-weight: 400;">A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.</span></p></div><p>Roblox is looking for an experienced communications professional to help lead crisis response and media relations focused on Roblox’s Trust Safety efforts in the United States and Canada. </p> <p>As a member of the Global Communications team, you will help the company explain our approach to safety and platform policies – both proactively and reactively. As the Roblox platform evolves – in functionality, demographics, and geographies – you will be responsible for explaining our Community Standards and other rules. Safety is foundational to the Roblox Platform and your work would have a special focus on highlighting work to foster safety and civility. This work is particularly relevant as global events and issues unfold – often on the Roblox platform – and new legislation and regulation is considered. You will engage in face-to-face meetings with commentators and other opinion formers, develop print and web-based material supporting these campaigns, and counter misinformation that might interfere with our business and ability to serve our community. You are passionate about our mission, the community Roblox serves, and the policy issues Roblox needs to address. You should have a good understanding of consumer technology, social media, online safety, content enforcement, privacy, and policy.</p> <p>This position reports into the Sr. Director, Policy Communications and is based in San Mateo, CA (hybrid structure with 3 days onsite per week). </p> <p><strong>You will:</strong></p> <ul> <li>Take a lead role in crisis communications, handling high-profile and fast-passed issues while remaining calm and demonstrating good judgment.</li> <li>Work with a cross-functional team and agency support to quickly develop communications strategies and approaches to respond to issues, including drafting statements and messaging, background information and fact checking reporting. </li> <li>Serve as a primary contact for U.S. and Canada press for proactive safety campaigns; coordinate briefings, embargoed announcements, reporter QAs, and on-the-record engagements.</li> <li>Advise and collaborate with various teams, including product, public policy, legal, and Trust Safety to develop a comprehensive communications strategy that builds awareness on our safety efforts. </li> <li>Utilize your deep understanding of the media landscape and media relationships to build relationships and strategic recommendations that help drive and support business objectives. </li> <li>Provide recommendations and propose specific messages for potential changes in product policy. </li> <li>Draft press releases, blogs, FAQs, media statements and key messages. Brief spokespeople and staff interviews. Identify and proactively present stories to highlight Roblox’s decisions and efforts around trust, safety and civility.</li> </ul> <p><strong>You have: </strong></p> <ul> <li>10+ years of experience in communications, ideally including significant experience in a technology company.</l ... (truncated, view full listing at source)